Turn off all water using appliances and fixtures. If you have the small leak detection triangle on the dial of your water meter and it is rotating, even slightly, there is water leaking.

If you do not have the detection triangle, observe the dial on your water meter. If this dial is rotating, even slightly, there is water leaking. Or you can read your meter before you go to bed – don’t use any water during the night – and the reading should be the same the first thing in the morning. If it isn’t, you have a leak somewhere in the house. (The meter is read just like the odometer on a car.)

Toilet leaks tend to be less obvious than faucet leaks, but they can waste a significant amount of water if not tended to.

If water is still running into the toilet bowl after it has stopped filling from the flush cycle, or if you can hear water running after the cycle is complete, your toilet is leaking. Most toilet leaks occur at the overflow pipe or at the plunger ball inside the tank. To locate these kinds of leaks, remove the tank lid and flush the toilet. The water level should come to roughly a half-inch below the overflow pipe. Try adjusting the float level control screw so that the valve shuts off the water at the proper level. If the valve itself is leaking you may need to contact a plumber.

Although water may not be seen or heard running, your toilet may have a silent leak.

To test for this, put a few drops of food coloring into the tank, but DO NOT FLUSH. If, after about 10 minutes, traces of the food coloring appear in the toilet bowl, your toilet has a silent leak. The leak is most likely to be in or around the plunger ball or flapper valve at the bottom of the tank.

These leaks are easy to fix with parts available at your home improvement or hardware store.

Customers are responsible for the section of waterline from the shut off valve located near the edge of the street (curb stop) up to the water meter. All plumbing after the meter is the customer’s responsibility.

1 cubic foot of water equals 7.48 gallons of water.

Periodically, you will see Authority personnel releasing water from hydrants. Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and to continue to deliver the highest quality water possible to our customers. Hydrant flushing is necessary to make sure hydrants function properly. Flushing is also done to remove sediment from the pipes to maintain water clarity and quality in the distribution pipes.

When the Authority is flushing in your area you may experience a loss of water, low pressure or may see some discoloration in your water. This is only a temporary condition and normal water service will be restored promptly.

We conduct flushing hydrants and end of line blowoffs during the months of April through November. This is semiannual maintenance work to clear the main lines of sediment and to determine that hydrants are working properly. The flushing will take place, weekdays between the hours of 4:00PM and 8:00AM. You may experience a loss of water, low pressure or may see some discoloration in your water. This is only a temporary condition and normal service will be restored promptly. We are sorry for any inconvenience, and we thank you for your patience. As a matter of law, fire hydrants are to be used only as a protection for the public good.  This is codified under the Federal Safe Drinking Water Act, as well as the Homeland Security Act.

Your cooperation in the proper use and maintenance of public fire hydrants will be necessary to keep your community’s safety a priority while keeping our costs reasonable.  If you have any questions or need additional information, please contact the Authority’s office.

Backflow preventers are mechanical plumbing devices installed in a plumbing system to prevent water from flowing backward in the system. A properly installed, tested, and maintained backflow preventer assembly at the water service entrance to a building or property can reliably prevent a cross connection into the community water system.